Frequently Asked Questions
Everything you need to know about your Kawa Club experience.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a claim.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Kawa Club, we prioritize ethical manufacturing. We use a mix of organic cotton and recycled polymers to ensure both high quality and environmental responsibility.
Can I change or cancel my order?
Orders can be modified or canceled within 60 minutes of placement. After this window, the order is sent to our warehouse for processing and cannot be changed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.