Returns & Exchanges

At Kawa Club, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether it's a fit issue or a change of heart, our streamlined process ensures your exchange or refund is handled with ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the garments are free from wear, stains, or odors.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.